ONLINE TRAINING SERVICES AGREEMENT
PUBLIC OFFER AGREEMENT
FOR THE PROVISION OF EDUCATIONAL SERVICES
Paid distance learning via an Internet connection
Individual Entrepreneur Shalimova Valeria Olegovna (Шалимова Валерия Олеговна), Taxpayer Identification Number (INN) 711709760432, acting on the basis of an entry in the Unified State Register of Individual Entrepreneurs assigning Primary State Registration Number (OGRNIP) 319715400062002 (hereinafter, the “Service Provider”), hereby offers any interested person (hereinafter, the “Customer”) to enter into this public offer agreement (hereinafter, the “Agreement”) on the terms set out below.
1. General Provisions1.1. This document constitutes an official offer to enter into an agreement for the paid provision of supplementary education services. This Offer is publicly available on the website https://valeriashali.com/ (hereinafter, the “Website”).
1.2. Pursuant to Article 438(3) of the Civil Code of the Russian Federation (hereinafter, the “Russian Civil Code”), where a person who has received the Offer performs actions aimed at fulfilling the terms of the Agreement specified therein (in particular, payment for the Services), such actions shall constitute acceptance of the Offer. In this case, the Agreement shall be deemed concluded without requiring a separate signature in each individual case, since acceptance of the Offer is equivalent to entering into the Agreement on the terms set out below.
1.3. Payment by the Customer for the selected Service shall constitute acceptance of this Public Offer Agreement.
1.4. By taking actions to accept this Public Offer Agreement, the Customer confirms that the Customer acts lawfully, has the necessary authority and legal capacity, has reached the age of 18, and has any other lawful right not specified above to enter into contractual relations with the Service Provider.
1.5. The Agreement between the Customer and the Service Provider in respect of the Service selected by the Customer shall be deemed concluded on the terms of the Offer from the moment of Acceptance and shall remain in effect until the Service Provider and the Customer have fully performed their obligations under the Agreement.
2. Subject Matter of the Offer2.1. The subject matter of this Agreement is the relationship arising from the paid provision by the Service Provider to the Customer of educational services in the form of an online course delivered via an Internet connection.
2.2. The title and curriculum of the online course, the date on which access opens, the timing (duration), delivery procedure, price, and other terms shall be posted by the Service Provider, before the Agreement is entered into, on the relevant page of the Website on the Internet information and telecommunications network. That page shall form an integral part of this Agreement.
3. Procedure for Entering into the Agreement3.1. This Agreement is entered into when the Customer performs the following actions, which constitute acceptance of the Public Offer:
3.2. On the Website, the Customer selects a suitable course option (without feedback, with feedback, or with individual mentoring), clicks the “Enroll” or “Purchase Course” button, enters the Customer’s email address and telephone number in the designated fields, selects a suitable payment method, and pays the full price. The Customer bears full responsibility for the accuracy and truthfulness of the contact details provided, since those details will be used for communications between the Customer and the Service Provider.
3.3. By paying for the Service Provider’s Services, the Customer confirms that the Customer has read the terms of this Public Offer and accepts them fully and unconditionally.
3.4. The Customer may obtain any necessary additional information by emailing lera_shali@mail.ru.
4. Procedure for the Provision of Services4.1. The Service Provider’s online course services include:
- developing the online course curriculum, schedule, and other terms;
- providing organizational support for the online course;
- delivering the online course;
- providing access to the learning platform on which the online course is delivered;
- providing the informational materials included in the course curriculum.
4.2. Participation in the online course consists of viewing, via the Internet, the video materials and other materials that together comprise the online course, as well as completing the Service Provider’s assignments where such assignments are included in the course curriculum.
4.3. The service of providing access to the online course shall be rendered by the Service Provider sending the Customer, on the specified date, a unique access key (active hyperlink) required to view the online course.
4.4. During the online course, the Service Provider shall provide the Customer with:
- access to video and audio recordings of the lessons;
- access to informational materials in electronic text form;
- assignments for independent completion, followed by review, comments, and recommendations from the Service Provider, where included in the selected plan;
- an individual consultation with the Service Provider, where included in the selected plan.
4.5. Upon completion of the Services, the Service Provider shall send the Customer an electronic certificate. If the selected course does not provide for an electronic certificate to be sent to the Customer, the Services under this Agreement shall be deemed duly rendered and the Agreement shall be deemed terminated upon expiry of the course duration.
5. Rights and Obligations of the Parties5.1. The Customer has the right to:
5.1.1. Decide whether it is necessary to take any actions recommended by the Service Provider in connection with the provision of Services under this Public Offer Agreement.
5.1.2. While the Customer has access to the website on which the online course is delivered, post reviews, questions, and photographs on that resource, where this functionality is included in the selected plan.
5.1.3. Withdraw from this Public Offer Agreement at any time, provided that the Customer pays the expenses actually incurred by the Service Provider, including the Service Provider’s expenses related to creating the online course.
5.2. The Customer shall:
5.2.1. Follow the Service Provider’s learning recommendations.
5.2.2. Ensure the uninterrupted operation of the Customer’s Internet connection, equipment, and software so that the Customer can use without obstruction the Internet resources employed in the provision of the Services.
5.2.3. Communicate with the Service Provider and other persons in a respectful and appropriate manner and refrain from interfering with online lessons. Incitement to interfaith or interstate hostility, insults directed at users of the system or third parties, personal attacks and altercations, dissemination of information prohibited by the laws of the Russian Federation or international law, and the promotion of weapons, alcohol, or narcotic drugs are prohibited.
5.2.4. Refrain from recording or distributing (including publishing, posting on websites, copying, transferring, or reselling to third parties), for commercial or non-commercial purposes, any information or materials provided by the Service Provider under this Agreement; refrain from creating information products based on such information or materials for commercial gain; and refrain from using such information or materials in any manner other than for personal use.
5.3. The Service Provider shall:
5.3.1. Render the Services paid for by the Customer properly and in full in accordance with the terms of this Public Offer Agreement.
5.3.2. On the date access to the online course opens, send the Customer the Unique Key by email or to the telephone number provided by the Customer when placing the order.
6. Payment Procedure6.1. The price of the Services and the payment procedure are specified on the Website.
6.2. The Services shall be paid for in advance in the amount of 100% (one hundred percent).
6.3. Payment for Services under this Public Offer Agreement shall be made by bank transfer or other cashless means. Payment shall be deemed made when the funds are credited to the Service Provider’s settlement account.
6.4. Pursuant to Article 781(2) and Article 782(1) of the Russian Civil Code, no refund is provided for the paid price of Services not rendered due to the Customer’s fault, or where the Customer withdraws from the Services after their provision has begun.
6.5. Before the start date of the online course, the Customer may withdraw from participation in the online course by sending a notice of withdrawal to the Service Provider’s email address. The notice must be sent from the Customer’s email address specified during registration on the Website.
6.6. The payment made for the online course shall become non-refundable once the Customer has been sent an email or message containing the Unique Key.
6.7. If a refund request is received while the online course is in progress, the amounts paid by the Customer shall not be refunded.
6.8. The Parties agree that any amounts retained by the Service Provider shall constitute a contractual penalty paid by the Customer to the Service Provider for breach of this Agreement.
6.9. A notice of withdrawal shall be deemed duly completed if it contains:
- the Customer’s surname, given name, and patronymic;
- the Customer’s contact telephone number and email address;
- the reason for the refund and the bank details required to transfer the funds.
The notice must be sent to the Service Provider at lera_shali@mail.ru.
The Service Provider shall decide whether to issue a refund after considering the reason for the request and the Customer’s compliance with the terms of the Agreement.
6.10. Within 10 (ten) business days, the Service Provider shall make a decision on the refund and notify the Customer by sending a response to the Customer’s email address.
6.11. The refund shall be made within 10 (ten) business days from the date on which the Service Provider makes a positive decision to issue the refund.
6.12. The refund shall be made by transferring the amount paid by the Customer for the Service Provider’s Service to the Customer’s bank account specified in the refund request.
6.14. If, for reasons beyond the Service Provider’s control, the Customer does not use access to the learning platform website, does not view the video lessons, does not read the text or graphic materials, or does not complete the assignments, the Services shall be deemed duly rendered and the amounts paid to the Service Provider shall not be refunded.
7. Resolution of Disputes under the Agreement7.1. Any disputes or disagreements arising between the Parties under or in connection with this Agreement shall be resolved through negotiations between the Parties.
7.2. If the Parties are unable to resolve a disagreement through negotiations, it shall be considered by a court of general jurisdiction at the location of the Service Provider.
8. Liability of the Parties8.1. The Service Provider shall accept the Customer’s claims concerning the Services for consideration by email within three calendar days after the disputed situation arises.
8.2. The Party receiving a claim shall respond to it within ten business days after receipt.
8.3. Claims submitted to the Service Provider shall be considered in accordance with the applicable laws of the Russian Federation.
8.4. The pre-litigation dispute resolution procedure shall be mandatory for the Parties.
8.5. If a dispute is not resolved through the pre-litigation procedure, it shall be referred to a court at the location of the Service Provider.
9. Term and Amendment of the Public Offer Agreement9.1. This Public Offer Agreement enters into force when the Customer accepts the Offer and remains in effect until the Parties have fully performed their obligations.
9.2. The Service Provider reserves the right to amend or supplement any terms of this Public Offer Agreement at any time by publishing all changes on the Website. If the published changes are unacceptable to the Customer, the Customer must notify the Service Provider in writing within seven days after their publication. If no notice is received, the Customer shall be deemed to continue the contractual relationship on the amended terms.
9.3. The Parties may terminate the Agreement by mutual consent at any time before the Agreement has been fully performed.
10. Final Provisions10.1. In all matters not governed by this Agreement, the Parties shall be guided by the laws of the Russian Federation.
10.2. By accepting the terms of this Offer, the Customer consents to receiving, by email and through messaging services (WhatsApp, Viber, Telegram, and others), information about all events organized by the Service Provider, the terms on which they are held, financial terms, and other information, regardless of the term of this Offer. The Customer may unsubscribe at any time by notifying the Service Provider by email at lera_shali@mail.ru. In that case, the Customer shall bear responsibility for not receiving such information.
10.3. The Customer warrants that the Customer has read the Federal Law “On Personal Data Protection” and the Service Provider’s Privacy Policy. By accepting this Offer, the Customer consents to the automated and non-automated processing, storage, and destruction of the Customer’s personal data in accordance with the laws of the Russian Federation.
The Parties agree that the Customer consents to the processing of the following personal data: surname, given name, and patronymic; email address; telephone number; and any other information received by the Service Provider from the Customer. The Customer’s personal data shall be used solely for the proper performance of this Agreement.
The Customer’s personal data shall not be transferred to third parties.
11. Service Provider DetailsService Provider: Individual Entrepreneur Shalimova Valeria Olegovna (Шалимова Валерия Олеговна)
Taxpayer Identification Number (INN): 711709760432
Primary State Registration Number (OGRNIP): 319715400062002
Email address: lera_shali@mail.ru